Refund Policy 

Welcome to Vardhman Ceramics, where your shopping experience is our top priority. We strive to provide you with the best quality products. However, we understand that there may be instances where you receive a damaged or defective item that needs to be returned or replaced. Read on to learn more about our refund policy and the process for returning or replacing such items.

Replacement

If you receive a damaged or defective product, please inform us within 7 days of delivery to initiate a replacement request. We apologize for any inconvenience caused. You will not be required to pay any additional costs associated with the replacement process. However, the availability of stock is subject to consideration. If we are unable to replace the product within the stipulated time, you will receive a full refund in the form of gift vouchers or the refund amount credited back to your account as per your request.

Cancellation Charges

We understand that circumstances may arise where you need to cancel your order. If you cancel the order before it is shipped, no cancellation charges will be applicable. However, once the order has been shipped, it cannot be declined. If you fail to inform our customer care about the cancellation within the specified time frame, you will be responsible for all costs involved in both dispatch and return shipping.

At Vardhman Ceramics, we aim to provide you with a seamless shopping experience. We strive to ensure that you receive only the highest quality products. In the event of any issues, we are here to assist you and make things right. Your satisfaction is our utmost priority.

Shop with confidence at Vardhman Ceramics, your trusted destination for high-quality products. Should you have any further questions or require assistance, please do not hesitate to contact our customer care team.